When FireLogic was introduced to Christos Furs to help respond to an SOS call, no one knew just how beneficial this meeting would be. As a specialty retail shop and furrier, Christos Furs needed a strong technological backbone for their business. The network, server, and computers were all below quality standards considered acceptable to reliably conduct business.
With an immediate need to bring POS activities back online, FireLogic concocted a quick response plan to bring in a replacement server that could recover their downed virtual environment within HyperV in a time sensitive manner. Once things were stabilized, over several months, FireLogic technicians worked to replace all critical infrastructure at Christos Furs without taxing their budget. This was done by following a staged cutover to modern systems with a focus on reliability and security.
Today, the technological landscape at Christos Furs is drastically different than before FireLogic stepped in. A right-sized replacement server runs virtualized POS system hosting as well as housing other critical company data. Redundant internet lines are fed through a Meraki firewall that helps avoid outages and supports their access to critical security cameras and media streaming needs. Sales floor staff use a combination of endpoint devices to manage inventory and complete retail transactions – with all systems properly managed and protected by FireLogic within the confines of a Managed IT Support agreement.
Moving to a Managed IT Support model with FireLogic was an easy decision for Christos Furs. It is crucial for them to have technology that works every minute of the business day. To know that they can call the FireLogic Helpdesk at any time and have a resolution being worked on near immediately frees their team up to spend their energy on giving their customers top-notch service instead of worrying about putting out IT fires.
When disaster struck their critical retail POS platform, Christos Furs needed an IT partner that could save the day. In addition to needing a fast-tracked server replacement and virtualization implementation, Christos Furs also lacked a secure and robust network backbone. Ongoing security, disaster recovery, and IT support needs also become top of mind, to which FireLogic was called upon to craft a careful overhaul proposal addressing all critical aspects of IT.
Disaster Recovery & Backup
Managed IT Support
Remote & Onsite IT Support
“Great company, good service, always fast response. I appreciate every visit and help with all our computers.”
Christos Fur Salon