Home Run Media, a media advertising firm based in Chicago, was at a turning point when they came to FireLogic for help. Continue paying for an antiquated Hosted Exchange plan with limited storage, or move to a more modern solution? After careful planning and consultation, we decided that moving the entire company to Google G Suite was the best path forward both in functionality and cost.
After only a single weekend of planned downtime, Home Run Media was fully moved to G Suite and able to utilize modern functionality like live integrated chat, Google Docs for sharing and collaboration, along with a reliable support system that could be leveraged from Google when issues arose.
In addition to providing migration services, FireLogic also customized a unique user training program that was delivered post-launch for the entire company, highlighting key features of the new platform and allowing for hands-on time and full Q&A support. All aspects of the training plan were customized to client spec and delivered conveniently at the client offices in Chicago. The training program was recorded and made available to all staff for later review in case anything needed to be brushed up on.
Staff at Home Run Media were given all the technology tools and training to fully leverage a leading cloud email and collaboration platform in ways that were simply impossible prior to G Suite.
When HRM approached FireLogic, the firm was struggling to modernize email and productivity operations due to legacy technology. An objective action plan was needed to not only decide on a replacement email system but to provide hands-on end-user training for all team members. All existing data needed to be migrated cleanly with a cutover that was as seamless as possible with little work downtime.