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IT Helpdesk

Home Managed IT Services IT Helpdesk

No one wants to spend hours on hold when their critical computer systems are down.  At FireLogic, you can get right through to a real, local helpdesk technician that can begin addressing your needs right away.

We’ve all been there: seemingly endless hours stuck on the phone listening to terrible hold music when all you want is to talk to the person who can fix your problem in 5 minutes. Whether it’s for your home or business, when your systems are down, you need support quickly. When you call FireLogic, you get to talk to a real person who will listen to your issue and direct you to the right IT Helpdesk agent that can remotely solve your issue.

FireLogic’s technicians are never given a script to follow. Our team will ask the right questions to find out exactly what’s wrong, what you’ve tried, and what they need to do to fix the issue at hand. We use the latest IT Helpdesk support software to remotely access your PC, investigate your network issues, scan your computer for malware, and more. If a remote session can’t fix your IT problems, we can send one of our trained Onsite IT Specialists to come to your location and repair the issue directly.


It may sound too good to be true, but in these days of outsourcing, you can speak directly to a local, live IT Helpdesk technician. Call FireLogic at 312-445-0702 or [email protected] to get the IT support you need today!


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What Our Clients are Saying:

FireLogic Technology Services
"Professional, prompt service, from hardware installation and configuring to troubleshooting difficult issues with proprietary software.  We are fully satisfied with Firelogic. The most professional group I've ever worked with."

Effective Air Testimonial Technology Support Chicago

Effective Air
Glenview, IL

FireLogic Technology Services
"Professional, prompt service, from hardware installation and configuring to troubleshooting difficult issues with proprietary software.  We are fully satisfied with Firelogic. The most professional group I've ever worked with."

Effective Air Testimonial Technology Support Chicago

Effective Air
Glenview, IL

FireLogic Technology Services
"Great company, good service, always fast response. I appreciate every visit and help with all our computers."

Christos Fur Salon
Broadview, IL

FireLogic Technology Services
"Before Firelogic, I was the IT guy. They have brought our 30-year old company into a modern era!  It was such a pleasure to work with Derrick and the FireLogic team. Not only was the transition to Office 365 seamless, their training was spot-on."

Mr Floor Testimonial Technology Support Chicago

Mr. Floor Companies
Skokie, IL

FireLogic Technology Services
"We could not be happier with our choice of Firelogic."

Rehabilitation Medicine Specialists Testimonial Technology Support Chicago

Rehabilitation Medicine Specialists
Elgin, IL

FireLogic Technology Services
"Before Firelogic's Managed IT Services Solution we had no idea what our costs were going to be from one year to the next. Now that problem is solved!"

St. Mary's Church of Elgin Testimonial Technology Support Chicago

St. Mary's Church of Elgin
Elgin, IL

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1400 E Touhy Ave
Suite 100
Des Plaines, IL 60018
[email protected]
(312) 445-0702

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