SMS Terms & Conditions

Last Updated: August 12, 2026

FireLogic SMS Messaging Program

By providing your mobile phone number and opting in to receive text messages from FireLogic (“Company,” “we,” “our,” or “us”), you agree to these SMS Messaging Terms & Conditions.

Types of Messages

By enrolling in our SMS messaging program, you may receive text messages related to:

  • IT support ticket updates
  • Service desk communications
  • Appointment scheduling and reminders
  • Maintenance and outage notifications
  • Project status updates
  • Customer service communications
  • Security and account-related notifications

Message Frequency

Message frequency varies based on your interactions with our company, active support requests, service needs, and account activity.

Message and Data Rates

Message and data rates may apply. Charges are determined by your mobile carrier and are your responsibility.

Opt-In

You may opt in to receive SMS messages by:

  • Providing your mobile phone number during service onboarding
  • Submitting a support request
  • Completing a contact form
  • Requesting SMS communications from our staff
  • Providing consent through other approved communication channels

Opt-Out

You may opt out of SMS communications at any time by replying:

STOP

After opting out, you will receive a confirmation message and will no longer receive SMS messages from us unless you re-enroll.

Help

For assistance, reply:

HELP

You may also contact us at:

FireLogic
Email: support@FireLogic.net
Phone: (312) 445-0702

Privacy

Your privacy is important to us. Information collected through our SMS program is used solely for business communications and customer support purposes.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Please review our Privacy Policy for additional information regarding how we collect, use, and protect your information.

Supported Carriers

SMS services may not be available on all carriers or mobile devices. Delivery of messages is subject to effective transmission by your wireless carrier.

Disclaimer of Liability

We are not responsible for delayed or undelivered messages resulting from carrier issues, network outages, device limitations, or other circumstances beyond our control.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions regarding these SMS Terms & Conditions, please contact:

FireLogic
2056 N. Damen Ave
Lower Level
Chicago, IL 60647
support@FireLogic.net
(312) 445-0702